Refund policy
We are pleased to accommodate returns within 30 days after the order ship date on all items, unless the item is marked as final sale. Returned items cannot be opened, worn, or tampered with. Including the original packaging is required. If return items do not meet these terms, the returned items will be shipped back to the buyer at the buyer's expense.
DO I HAVE TO PAY FOR THE SHIPPING OF MY RETURN?
Yes, all customers are responsible for their own return shipping costs for any returns. We recommend that you send your package with tracking and insurance included as Easy Hair Co does is not responsible for lost returns. If you are using the prepaid shipping label through the EHC Returns Portal, a $12 fee will be deducted from your return amount.
CAN I RETURN FINAL SALE ITEMS?
Any items that are marked as "final sale" do not apply for a return. Thank you for your understanding.